Identifying the factors and consequences of cyber loafing with the exploratory factor analysis approach (case study: government organizations of Isfahan city)

Today, technological changes have caused the development of knowledge in the field of technology in organizations, and managers need to use computer technology for the progress of the organization. In addition, the Internet has become an essential part of the work and daily life of many people. Spending work time for various non-work activities is called cyber loafing. The purpose of this research is to identify the factors and consequences of cyber loafing. The method of this research is a combination of qualitative and quantitative methods, which was done in the qualitative part by using the foundation data method and through interviews with experts, and in the quantitative part, through a questionnaire made by the researcher from the employees of government organizations in Isfahan city. The statistical population is the employees of twelve government organizations in the city of Isfahan, and the number of 363 people was determined based on simple random sampling. In order to analyze the data, exploratory factor analysis was used. Based on the results, the factors of cyber loafing in three categories: individual (personality trait, individual's attitude to work, individual characteristics, individual motivation, emotions, individual's perception of the environment, value and importance of work), group (communication, behaviors that promote social idleness) , contradiction and conflict), organizational (organizational structure, organizational policy and rules, dominant organizational culture, transformation and organizational technology) and individual, group and organizational consequences were identified.