Analyzing the dimensions and components affecting the psychological resilience of employees of stock exchange brokerages in Tehran using the fuzzy Delphi technique.

The purpose of this research is to identify the dimensions and components affecting the psychological resilience of stock exchange brokerage employees in Tehran. According to its purpose, the research method is practical and qualitative in terms of execution method, and the fuzzy Delphi method was used to collect information. The statistical population of this research includes 10 experts and experts in the fields of management, financial management, and accounting, who were sampled in a targeted manner and their opinions were extracted and refined using the fuzzy Delphi method. According to the analysis carried out using the fuzzy Delphi method to determine the dimensions and components affecting the psychological resilience of stock brokerage employees, 2 dimensions, 3 components and 29 indicators have been identified and confirmed. The dimension of behavioral resilience of a person in the work environment includes two components of applying creativity and innovation in the work environment and the cognitive tendencies of socialization of a person in the work environment, and the dimension of behavioral resilience includes a component of building capacity for resilience.In order to confirm the final research model, confirmatory factor analysis was performed. According to the obtained results, the factor load of all three components "applying individual's creativity and innovation in the work environment", "cognitive tendencies of socialization of the individual in the work environment" and "creating the capacity for greater resilience" were higher than the recommended values, and the model fit indices were acceptable values. shows.