A review of the impact of cloud computing with a psychological approach on higher health education

Cloud computing in universities enables learners to access web-based assignments and services, and professors to manage big data and access flexible learning systems. Cloud computing will also enhance the learning experience by providing data access to learners and faculty at any time and place. On the other hand, the importance and necessity of accepting the use of cloud computing is that this concept provides a variety of essential hardware and software, such as: applications, storage, processing and virtual servers on the web media. Also, understanding the needs of educational centers and understanding the benefits of using cloud computing can help to grow and use this method and identify the obstacles for its implementation. Due to the infancy of this technology in Iran, educational, research and university centers can be a good flagship for providing these services to other institutions and organizations and can help reduce costs and provide better services. On the other hand, due to the wide range of activities of university lecturers, one of the valuable and interesting changes in higher education is to pay attention to the continuous growth of faculty improvement programs. Improving university professors is an essential part of the success of professors as well as the university. One of the ways to improve and develop professors is mentoring approach. Mentoring is a process in which an experienced person guides and supports an inexperienced person through the development of certain competencies in him. The more experienced person is known as the mentor and the less experienced person is known as the mentee. Mentoring is a developmental and goal-oriented relationship in which an experienced and knowledgeable person develops the personal and professional life of an inexperienced and low-aware person. But the common goal of all definitions is that; the primary function of the mentoring relationship is to develop the trainee's learning capacity through the transfer of knowledge, organizational culture, wisdom, and experience. In fact, the role of mentoring is generally divided into two categories: psychosocial functioning and specialized functioning. Mentor’s psychosocial performance is seen as focusing on self-worth and having supportive characteristics such as counseling, acceptance, intimacy, approval, and behavioral patterns. While another division divides this educational approach into formal and informal categories, in informal mentoring, the mentors and mentees choose each other at their own request, but in the formal match, the mentors and mentees are matched by a company, institution and organization. Overall, a mentor is a senior, experienced and productive individual who contributes to the growth of new and inexperienced staff. Many mentoring relationships develop informally, resulting in shared interests and values ​​between the mentor and the mentee. Research has shown that employees who have certain personality traits (for example, need a lot of power and success and emotional stability and the ability to adapt their behavior to the current situation) are more likely to look for a mentor and like to be attractive to the mentor. In mentoring, a mentor encourages a mentee to manage his / her learning in a way that the person relies on acquiring new knowledge, skills and abilities and creating a constant motivation to do so. This is a necessity for medical universities from the lowest level of education (including health workers) to the highest level of education (faculty members and senior managers) in the health system. It is not possible to have a successful staff, manager and faculty member without implementing the teaching-learning process. No employee or manager can be the most successful employee or manager on the first day of his work because he needs to learn a new situation. There is work and this will not happen without the support and guidance of the mentor. The most important benefits of mentoring relationships are psychological benefits and career advancement. Leaders have recognized the many benefits of mentoring, such as personal satisfaction, personal and professional rejuvenation, developing a support base, increasing creativity and professional synergy, reviving loyalty, and identifying individuals for talent development. Today, cloud computing technology has been widely discussed in the field of health and the university, so this study was conducted to review the impact of cloud computing with a psychological approach on higher health education.

The present study is a review study with the code of ethics IR.IAU.SARI.REC.1400.146 approved by the Code of Ethics Commission of Islamic Azad University, Sari Branch. This study was a review of articles published in domestic and foreign journals in the databases of SID, PubMed, Google Scholar, Magiran, Springer, Wiley, Web of Science (ISI), Scopus, Science direct, ProQuest from 2000 to 2022. The articles were searched using the keywords of "cloud computing, educational management, mentoring, psychology, educational quality, health system". Inclusion criteria included descriptive and analytical studies or narrative or systematic review that had at least an abstract in Persian and in the period 2000 to 2022. Exclusion criteria included articles whose full text was not available in Persian or English and were excluded from the study. The initial search result for the articles was 158 articles, leaving 84 articles with the removal of 74 duplicate articles in various databases; In the abstract reading stage, 43 were removed due to lack of inclusion criteria and only 44 articles remained. In the next step, 12 articles were removed from the search circle due to lack of access to the entire content of the article, and at the end, 21 articles were selected in line with the purpose of the study. These 21 articles have been included in the study with the criteria and in relation to the objectives of the present article.          

This review study showed that in order to improve cloud computing, a mentoring solution can be used. This approach from the lowest educational levels to the highest educational levels is the optimal basis in higher health education.

In general, you can conclude that in order to improve the quality of clinic education, the role of cloud computing and mentoring, which revives the educational process, cannot be ignored and will lead to the empowerment of health care providers in the health system. Therefore, one of the most important methods in promoting clinical education that has been considered in recent years is cloud computing. Today's concerns about health trust are considered a major concern. No patient, willingly or unwillingly, wants to benefit an inexperienced person in the process of receiving health care. Therefore, cloud computing with educational mentoring approach can be a fundamental way to provide optimal services with the highest regional, national and international standards because it supports the support of students, managers, new staff upon entering the health system who strive to be empowered in the course of their personal and professional life.    Due to the large amount of investment in the field of education and learning, it is necessary to use all facilities, including cloud computing services. Training management that will occur in a standard and native mentoring such as data processing, standardization of mentors and mentees, implementation, evaluation and status analysis is an important health event because the comprehensive support of mentors and mentees, is based on health system standards. In this case, no one worries about receiving health services from the lowest level. It will not be up to the highest level of service and the three trusts of mentee, mentor and customer will be established. On the other hand, the importance of the presence of young and fresh forces is also necessary for the organization because the health system needs to inject young forces in order for the survival of the health system to be up-to-date and reliable. Therefore, if the implementation of cloud computing with psychological mentoring in higher health education is established, an optimal strategy in educational quality in all fields and at all levels of health and treatment will occur, and of course the implementation of its standards requires the support and executive power of managers as the head of the health system.