Pathology of Tehran Urban Management Performance Evaluation System (Case Study: District 17 of Tehran Municipality)

Performance management is a regular process that helps managers to manage their employees well in the direction of achieving goals, implementing plans, successful and optimal execution of missions and assigned responsibilities.Therefore, in order to properly manage the performance of the evaluation system, it is essential In this regard, the pathology of the performance management system is one of the necessities of effective performance management and as a filter in order to correct the shortcomings of performance management.Organizational pathology is the process of using the concepts and methods of behavioral sciences to define and describe the current state of organizations and find ways to increase their effectiveness . In this regard, in order to guide the executive managers of Tehran municipalities, in order to implement development programs and urban services in Tehran, according to the schedule and with the desired quality, it seems necessary to develop a management system and evaluate the performance of Tehran municipalities. The first step in achieving this goal is to focus on explaining an effective framework for addressing the challenges and limitations associated with performance appraisal systems; and also provide operational strategies to compensate for the shortcomings of performance appraisal in order to achieve organizational goals. In fact, despite the fact that several units in Tehran Municipality have been involved in creating and promoting performance appraisal procedures; There are weaknesses and challenges that are especially related to organizational maturity in understanding the importance of the issue of efficient performance appraisal system. Undoubtedly, in all the presented models, the performance evaluation of Tehran Municipality has shortcomings that need to be considered, reviewed and corrected and their pathology can lead to continuous growth and improvement. Therefore, in this paper, the pathology of Tehran urban management performance evaluation model has been studied. In other words, the purpose of this pathology study is institutional, legal, managerial-executive, contextual, cultural and social, and based on this, to determine the effective indicators and components to improve the system, which results in complication, self-correction, cohesion and there is more integration between the performance of different levels throughout the system.