Sociological study of medical demands of cosmetic surgery victims in forensic medical commissions of Tehran province

Medical malpractice increases with the increase of cosmetic surgeries. This study aimed to investigate the medical demands (physician's commitment and patient satisfaction) of injured people seeking cosmetic surgery from a forensic medicine commission.

 In this descriptive-analytical cross-sectional study, 276 subjects whose medical malpractice was confirmed twice by the Forensic Medical Commissions of Tehran province in 2019 and 2020 were included. After being approved by Islamic Azad University, this study was also approved by Forensic Medicine Commissions of Tehran province (IR.IAU.SAB.REC.1400.290). A researcher-made questionnaire was used to check the physician's commitment and patient satisfaction of the participants. SPSS version 22 software was used for data analysis.

 The mean age of the patients was 37 years. Regarding gender, 18 respondents (6.5%) were male and 258 respondents (93.5%) were female. Regarding the frequency of surgery, 49.6% of the respondents had cosmetic surgery once and 31.9% had cosmetic surgery twice, and the mean number of surgeries was 2 times and the maximum was 8 times. The number of complaints among married women and respondents with high education was higher than other groups. Most respondents had liposuction surgery (18.8%) and rhinoplasty (18.1%). The results of the research indicated that between the amount of complaints about cosmetic surgery and medical demands; patient satisfaction (r=0.528) and physician commitment (r=0.751) have an inverse and significant relationship. In fact, with the decrease in patient satisfaction and physician commitment, the amount of complaints about cosmetic surgery also increases.

 According to the results of the study, two components of medical demands, including physician's commitment and patient satisfaction, are important predictors for cosmetic surgery complaints. Physician's commitment has the greatest impact on the amount of cosmetic surgery complaints. As each component of medical demands increases, the likelihood of a complaint after cosmetic surgery decreases and vice versa.