Analyzing the Strategies of Coping with Bullying in Government Organizations

Organizational bullying is one of the usually hidden phenomena in organizations, which manifests itself with behaviors such as insults, humiliation, offenses, threats, and other negative behaviors, and causes the victims to feel disgusted, and as a result, reduces the organizational performance and individual productivity of employees. Organizational bullying is usually done by managers or employees, and dealing with this phenomenon can help the productivity and mental health of employees, finding solutions to deal with it is essential in organizations. Based on this, the current research has been formed with a mixed color to analyze the solutions to deal with organizational bullying. In this research, first, using the qualitative method and thematic analysis approach, primary codes were identified and then the themes of the research concept were categorized. In this section, the results were obtained from semi-structured interviews with 20 employees of the Ministry of Industry, Mining and Trade, the Ministry of Petroleum, the National Tax Administration, and the Central Bank. In the quantitative phase of the research, the identified solutions for better evaluation were distributed electronically using a questionnaire among the employees and managers of the mentioned organizations, and the results were evaluated using the exploratory factor analysis method through SPSS software, finally, the solutions were divided into 6 categories. They were categorized as managerial, specialized, confrontational, individual, organizational, and legal.