Explaining the effective drivers on the future of decision-making with the help of artificial intelligence in organizations

Message:
Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
Background and Objective

Artificial Intelligence, as one of the most powerful new technologies, is changing processes and organizational decision-making methods. The use of artificial intelligence could fundamentally alter the conventional decision-making methods of today. The purpose of this research is to identify the drivers that affect decision-making with the help of artificial intelligence in organizations.

Methodology

This study uses a qualitative and field approach. Data were collected through library resources and interviews with twenty-nine experts in the fields of technology, artificial intelligence, and organizational sciences. Thematic analysis was employed to identify key themes and influential drivers.

Findings

The data analysis led to the identification of six overarching themes and seventeen organizing themes. The basic themes include the acceptance of artificial intelligence, technological advancement, the capability to employ artificial intelligence and its limitations, industry requirements, and the extent of artificial intelligence penetration in organizations. Also, seventeen organizing themes have been identified, which are in fact influential drivers.

Conclusion

The results show that two categories of drivers, one related to the external environment and the other to the organization itself, are influential in decision-making in organizations with the help of artificial intelligence. These drivers demonstrate the importance of interaction between technology, organizational culture, and industrial and environmental conditions.

Language:
Persian
Published:
Journal of Police Organizational Development, Volume:20 Issue: 3, 2023
Pages:
65 to 98
https://www.magiran.com/p2721345  
سامانه نویسندگان
  • Jandaghi، Gholamreza
    Corresponding Author (1)
    Jandaghi, Gholamreza
    Professor Public Administration, University of Tehran, Tehran, Iran
  • Fathi، Mohammad Reza
    Author (2)
    Fathi, Mohammad Reza
    Associate Professor university of tehran, University of Tehran, Tehran, Iran
اطلاعات نویسنده(گان) توسط ایشان ثبت و تکمیل شده‌است. برای مشاهده مشخصات و فهرست همه مطالب، صفحه رزومه را ببینید.
مقالات دیگری از این نویسنده (گان)