Risk analysis in sustainable supply chain using Delphi method and fuzzy multi-criteria decision making; (Reviewed by Taravat Dairy Products Company)

In some areas, risk management has been adequately developed, but in the field of supply chain, it has been less developed and addressed. Based on the conclusion of previous studies, it can be noted that the economic, environmental and social risks are integral to the sustainable supply chain. The main objective of this research is to identify and rank key factors of sustainable supply chain in the company of freshness dairy products. To identify the risks of the sustainable supply chain based on the research background and views of the managers and experts of the refined dairy products company, the risks were identified in the Delphi questionnaire. The relationship between risk factors and supply chain Sustainability of the Pair Comparison Matrix and the AHP multi-criteria decision-making technique to prioritize the key drivers of sustainable supply chain and risk were utilized through Expert Choice software. The results of prioritizing sustainable supply chain factors based on the risk management approach showed that supplier risk was recognized as the most important risk in the sustainable supply chain of the dairy company. The prioritization of the related risks is as follows: supplier risk, supply risk, operational risk, demand risk and financial risk. Overall operating risk in the supply chain is significant at 0.123 per cent in terms of the risk of supply chain dairy products. Which accounted for 12.3% of the total.