Analyzing the Impact of Key Digital Transformation Technologies on Business Performance Improvement Using Advanced Text Analytics Methods

The ever-increasing development of digital technologies has brought about significant changes in business performance. The increase in the number of published articles on this topic also shows the special attention of researchers in information systems, business management, and innovation. While digital changes are inevitable in the digital age, previous research has been limited to a specific domain. This research aims to identify key themes and macro topics through a systematic review of 201 articles from 2018 to 2023 through two high-quality databases (Scopus and Web of Science). First, using thematic analysis, the main themes are identified, and their relationships are investigated from the perspective of digital technology development. In the next step, by using topic modeling (Latent Dirichlet Allocation), the major domains of the impact of these technologies will be investigated, and future research trends will be identified using the scientometric approach. The innovation of this research is designing a thematic network through in-depth text review and text mining analysis, which leads to a better understanding of the relationships between critical components. In the last step, recommendations are given to researchers and managers to conduct future research.