Comparative Study of Information Retrieval Capabilities and Investigation of the Use of Artificial Intelligence in the Information Retrieval Process in Sana and Azarsa Library Software

The use of artificial intelligence in library software is a significant development in the field of information retrieval. This research aimed to study the comparative performance of Sana and Pars Azarakhsh libraries' software, specifically in the context of their use of artificial intelligence in the information retrieval process. The current research is practical in terms of purpose; a descriptive method with a content analysis approach and a fuzzy Delphi technique have been used to confirm the indicators and criteria of the use of artificial intelligence in the process of information retrieval in library software, the research tool is a checklist including six main features to evaluate the capabilities of the software, and 82 is a comparative measure. The validity of the research list tool has been measured using the opinions and advice of experts and competent people who have worked with the mentioned software. The findings of the present research show that in the examination of the ability to search in different fields, Sana 95.9% and Azarsa 97.7% and the examination of the search formulas Sana 70.8 and Azarsa 95.8%, in the examination of the search facilities Sana 61.9% and Azarsa 83.3% and the examination of the display of the search results of Sana 100% and Azarsa 86.8%, also in the examination of the capability related to the auxiliary software facilities of Sana 92.8% and Azarsa 90.4% and finally in the examination of the amount The benefits of software from artificial intelligence in the information recovery process were obtained by Sana 36.7% and Azarsa 28.2%. The findings of this research have practical implications for the use of AI in library software. Sana software, with a total of 538 points, was ranked second after Azarsa software in terms of its capabilities in the process of information retrieval. However, both software did not score well in terms of the benefit of artificial intelligence in the information retrieval process, indicating a need for further improvement.