Presentation of student retention pattern in e-learning environment(Case study) of PayameNoor University

The present study was done with the aim of presenting student retention pattern in e-learning environment of Payame Noor University. This research was carried out using an exploratory (qualitative-quantitative) method. In the qualitative section, the Meta-Synthesis Research method was used to infer the pattern. Using qualitative method, the literature investigation and survey of experts through Delphi method were developed to a set of the dimensions and components affecting the electronics student retention. And the primary pattern was designed with 5 dimensions and 14 components. Then, in a quantitative section, a survey research method was used to validate the pattern and confirm it, and a questionnaire was used for collecting required data. The results of data collection after adjustment and tabling were analyzed by statistical tests (exploratory and confirmatory factor analysis(. To confirm the content validity of the research tool the researcher used the experts and also to determine the validity of the tool measurement construct, she/he used confirmatory factor analysis. All of the questions’ variables were fitted with factor load. The reliability of the tool was confirmed by the Cronbach's alpha coefficient. According to research findings, the components and final dimensions of student retention pattern in the e-learning environment were identified and classified in 5 dimensions including learner, quality of educational services, teacher, environment, technology, and 14 components including psychological characteristics, previous experiences, academic background, computer management skills, interaction, course design, organizational support, teacher's knowledge, teacher's skills, teacher's attitude, supportive environment, job commitment, quality of technology and Internet quality.