Modeling the management of work processes with a focus on empowerment

Effective management of work processes is crucial for ensuring competitiveness and sustainability. This research aims to develop a model for managing work processes with a focus on empowerment in Iranian prison organizations.

In this research, a mixed-methods approach was employed. For the qualitative component, experts from the Iranian Prisons Organization were selected, with a total of 13 individuals chosen through purposive sampling. The quantitative component comprised managers and employees of the Iranian Prisons Organization, with an estimated population of 210 individuals determined using Cochran's formula and selected via simple random sampling. Data analysis was conducted using MAXQDA and SMART PLS software.

The analysis revealed a total of 119 primary codes categorized into 14 themes. Furthermore, the second-order factor loadings were as follows: promoting individual characteristics of employees (0.857), evaluation of organizational performance (0.767), extra-organizational factors (0.757), technology and organizational technology (0.714), human resource management (0.674), organizational obstacles (-0.720), characteristics of employees and managers (0.742), and organizational outcomes (0.688). These values indicate that the observed factor loadings are statistically significant.

To effectively manage work processes with a focus on empowerment, it is crucial to emphasize identified themes and establish them as integral components within organizations.