Effective cultural factors on the implication of Six Sigma in Health Care Organizations - The case study of teaching hospitals affiliated with Kerman University of Medical Sciences

Organizational culture would be considered as an effective factor in organizational performance such as six sigma. So the purpose of this paper was to determine effective organization’s cultural factors on the implication of six sigma in teaching hospitals affiliated with Kerman University of Medical Sciences (KUMS). aterials and This Study was done in the way of descriptive case study. The research society consisted of the employees of KUMS (N=1634). The sample size was 110 that were selected through a stratified random sampling. The data was collected via a self-report questionnaire. Data gathering Instrument was a questionnaire which had three parts (demographic information, organizational culture and six sigma). The five-point likert scale was used to score the questions. At the end, data was analyzed by multi-variable Regression test. The paper finds that the highest mean of organizational culture indexes in the hospitals were related to organizational identity (mean 3.43) and the lowest index (2.47) was related to differences and contradictions. To imply six sigma in the hospital, the highest mean was related to focus on patients (2.42) and the lowest (2.34) to improve their religious ability and failure tolerance. Robbie's organizational culture model as independent variable predict 69 percentage of variance in implementation of six sigma as dependent variable (p≤0.001,F(10,41)=9/238, R2=0.693)Management support (p=0/015,t=2/538, β=0/457) and risk taking (p=0/002,t=2/381, β=0/255) effected implementation of six sigma in the hospitals expensively. It is argued that Robbie's organizational culture model more importantly affected on the implementation of six sigma especially support management and risk taking so researches suggest building productivity incubator in the hospitals.