A combined model of Data Envelopment Analysis (DEA) and Analytical Hierarchy Process (AHP) in Ranking of Hospitals Managers

The purpose of this research was to evaluate the Performance of the hospitals’ managers affiliated to Medical University of Isfahan by Data Envelopment Analysis (DEA) method. Also since some attributes of performance are qualitative, Analytical Hierarchy Process (AHP) method was used also to quantify the data.

This research was practical in purpose and descriptive-analytic in method. The research population was 29 hospitals’ managers affiliated to Medical University of Isfahan University in 2008.Primary data collected from the existed documents in care deputy of medical University of Isfahan. Data analysis has been done by DEA & AHP methods using Expert Choice and DEA-Excel Solver software.

In this research the efficient managers are determined along with their return to scale (RTS). The variable returns to scale and output oriented model of DEA has been applied in the research. And also the optimal situation compared by in this situation, that showed the most variation between these situations was about ratio of revenue to cost. The efficiency, Optimal Multipliers and slacks are determined.

In this research the efficient managers and their score were determined. Between 29 managers 15 managers was determined as efficient ones. RTS for more managers are decreasing or constant. Indicators such as Lack of hard work indices, the number of expert resources and number of resources were treated as inputs. Indicators such as performance form Score, bed occupancy, last time payments and ratio of revenue to cost were selected as the output.