نشریه مدیریت استاندارد و کیفیت
سال نهم شماره 3 (پیاپی 32، پاییز 1398)

One of the issues that minds of researchers and decision makers have in the field of standard and standardization may be busy, the subject of standardization and how it is related to innovation. An issue that has been raised for many years by researcher with different views. It is important to explain this issue that kind of views and analysis of this issue, may deny the basis of standardization and introduce at odds with creativity or strengthen and expand its. This article is one of the research studies and it is trying to provide an analysis in the field of standardization and innovation. The purpose of this article is to answer the question whether standardization is limiting or facilitating innovation? In other words, what kind of relation is between these two categories? This article first discusses the theoretical foundations related to innovation, standardization and standardization and then using research backgrounds and expert opinions, the analytical answer is given to four questions raised in this regard.

Entrepreneurial trends and focusing on entrepreneurship development in the organizations, today are among the most important factors for them to gain sustainable competitive advantages. Numerous studies have linked the increased entrepreneurial activities to the social capital. On the other hand, attention to organizational capacities can contribute in understanding the entrepreneurial capabilities of companies. Therefore, the present study aimed to determine the impact of social capital on organizational entrepreneurship with the mediating role of organizational capacity in company of quality and standard inspection. Method of the research was applied one from purpose point of view and descriptive -survey. Statistical universe of the study consisted of all employees )including managers and staff( of standard and quality inspection company which was 403 person. Using Cochran formula and by systematic random sampling, 197 were selected as the sample size. To collect the data, standard questionnaire was used and its validity was confirmed by determining CVR index for all items and its reliability was confirmed by Cronbach’s alpha. The collected data were analyzed in two sections: descriptive and inferential statistics. To test the hypotheses, structural equations method and Smart PLS software were used. Findings from the analysis of the main hypothesis of this study indicate that social capital, through the mediation of organizational capacity, has a positive and meaningful effect on the entrepreneurship of the company. Social capital has a positive and meaningful effect on organizational entrepreneurship and organizational capacity and organizational capacity also has an impact on organizational entrepreneurship.

The present study aims to study the impact of knowledge management on performance of corporations with an emphasis on the role of social capital and dynamic capability. This study is, in terms of the aim, an applied research and in terms of methodology, a descriptive-correlation. The statistical society of this research is knowledge organizations based in the science and technology parks. The tool for collecting data was a standard questionnaire, the content validity of which was confirmed by experts’ comments, and its reliability was confirmed by Cranach’s alpha coefficient(Knowledge management,/081, performance, 0/88, dynamic capability, 0/70, social capital, 0/83 ). The conceptual model and hypotheses of the research are tested by structural equations modeling using smart PLS software. The findings showed that impact of knowledge management on performance is not significant directly and that it is only significant indirectly and through social capital. In addition, knowledge management does not have significant impact on dynamic capabilities. Other findings showed that social capital is effective on performance and dynamic capabilities and dynamic capabilities have significant impact on the performance.

The present article aims to read out philosophy of TQM in Public Organizations. In this article, the author attempts to read out philosophy of TQM by studying fundamentals of quality science and resorting to personal experience of attending many Public company and organizations in the Iran. The author has observed in many public companies that their orientation towards the quality movement is merely a rash and symbolic move, and that most public companies are striving to obtain quality certifications, rather than focusing on the fundamental principles of quality, and in particular the TQM philosophy; they welcome quality movement only through poor policymaking and economic aspects. A careful study of most public companies in the Iran reveals that many of them have never considered the principles and dimensions of TQM philosophy as the main precondition for establishing new management systems. Therefore it can be claimed that the main cause of inefficiency is that TQM is not implemented. Hence, the author of this paper has attempted to explain this issue in order to increase the understanding and improve perception of managers and experts of the systems and methods analysis department.

Failure modes and effects analysis )FMEA( is a powerful tool for identifying and assessing potential failures in products. Generally risk assessment in FMEA is carried out by using risk priority numbers )RPNs(. As a design and development of new products, this method has many shortcomings and ambiguities, therefore the applying of fuzzy numbers for the calculation of RPNs, is proposed that computational complexity is also encompassed. In this research, examining the kind of ambiguities and uncertainties that exist in the traditional FMEA as well as solutions to overcome the problems have been addressed in other research. Also we developed the software in excel application. This software is successfully tested with real data on the design and development of the “internal ventilation system” of a submarine.

Total product quality sets the ground for customer satisfaction and is a basic factor in achieving satisfaction of the other interested parties of the organization in order for the organization to be competitive and achieve sustainable success; it is one, among many of the country’s underlying issues. Therefore one needs to get furnished with current and future competitiveness mechanisms and to learn and implement modern management principles in the highly competitive world. Iran national quality award is in fact a tool for measuring these criteria and creating a healthy and scientific competition among organizations, including state and private, service and production enterprises. The goal of this survey is to investigate effects of enabler criteria on the resultant criteria of Iran Nation Quality Award. To this purpose, scores obtained by 45 participating organizations in “Iran National Quality Award )1387-1393( were assessed. Hence, Path analysis was utilized. The results demonstrate a meaningful relationship among factors and also between factors and key results. The results of Path analysis, also confirm the structural model of research. Path analysis declares that considering the effects of factors on each other, the degree of effects of the criteria follows respectively: Personnel, Leadership, Resources, Processes, Customer results, Environment and finally the key results in performance