user computer interface

The e-prescribing system is one of the basic technologies in the health system structure which was developed with the aim of properly managing healthcare resources and services, preventing common manual prescribing errors, and increasing patient safety. Given that the user interface of e-prescribing system is considered as the main factor of user acceptance, the purpose of the present study was to evaluate the user interface usability of the e-prescribing systems of  Iran Health Insurance Organization (IHIO) and Social Security Organization (SSO) in Iran.

This descriptive-cross-sectional  study  was conducted in 2022. The research sample consisted of 150 physicians working in educational-therapeutic centers of Urmia University of Medical Sciences who were selected through stratified sampling with proportional allocation. The data collection tool was a researcher-made questionnaire The validity and reliability o f which were verified. The data were analyzed by means of descriptive statistics and independent t-test using SPSS software.

No statistically significant difference was found between the user interface SSO and IHIO in general (terms, letters, icons and navigation) and specific (alert display, personalization, entering and displaying information, guidance and interactions) areas. However, there was a statistically significant difference in "color" (P=0.047) and "visibility" (P=0.049).

The user interface of two e-prescribing systems in Iran has an average status in terms of usability. Therefore, it seems necessary for system developers to use aesthetic elements, interaction in the user's language, presentation of useful information in a simple and clear format in the design of the user interface according to the principles of human-computer interaction.

Today, many hardware and software products, including office automation software, and web-based websites are used by employees, including professors and employees of different departments in offices. Websites are considered one of the main aspects of competition in any organization. This study aims to investigate the usability of the Integrated Research Automation System (SYAT): A Heuristic Evaluation.

 The evaluation was performed on the integrated research system software (SYAT) by 3 evaluators. They then evaluated the intensity of each of the ten options scored from 0 to 4. After each problem was classified as one of the 10 branches of Nelson's evaluation by the evaluators, similar problems were eliminated and the average scores and the severity of the deterioration of the problems were calculated.

 A total of 92 usability problems were identified in evaluating the usability of the web-based software (system) using the components provided by Nielsen. The highest number of problems was related to the detection instead of reminder with (16 problems) 17.32%. The lowest number of problems was related to both compatibilities between the system and the real world, and the clarity of the system status with (6 cases) 6.52%.

 The usability assessment method is inexpensive and simple and the problems caused by websites and applications can be evaluated as feedback to improve them. The more accurate the needs of SYAT system users are, the more effective the system will be and the more satisfied the users will be.

Due to developments in journal management systems (JMS) and the insufficient relevant studies in the field of information systems usability, the purpose of this paper was to compare the most widely used Iranian JMSs based on the 8 usability criteria.

The population of this survey included the users of the selected 4 systems among 13 Iranian journal management systems at Iranian medical science universities. This study used a multi-stage sampling method, and selected 80 users from these systems. Evaluation of users' interfaces was conducted based on the Purdue Usability Testing Questionnaire (PUTQ) questionnaire in 4 layers including chief editors, referees, authors, and regular users. Data were analyzed using descriptive tests and repeated measures ANOVA.

Overall, in the 8 usability criteria in sequence, Yektaweb (4.84), Neoscribber3 (4.67), and Open Journal Systems (OJS) (4.59) had the highest and Sinaweb had the lowest average. Furthermore, users showed that the compatibility and the consistency criteria had the highest averages while all systems had the lowest mean in flexibility criterion.

It seems that more attention needs to be paid to two criteria of flexibility and user-guide during design of Iranian JMS systems. It is also important to select JMSs, which are user-friendly in order to make processes easier and faster. Researchers and medical librarians also should focus on all usability criteria equally.