Performance Evaluation of the National Iranian Oil Products Distribution Company Staff in Ahwaz Region by Using Analytical Hierarchy Process Method

In today's competitive world the organizations can survive in the existing disordered conditions which utilize the best out of their resources. One of the major resources of an organization is human resources. Considered as a crucial process in almost all organizations, organizations need to evaluate their performance and manpower performance measurement to eliminate and compensate defects, increase the productivity and efficiency and to discover the capability of the human resources. So, this research has studied ways to evaluate the performance of national Iranian oil products distribution company staff in Ahwaz region by Analytical Hierarchy Process Method. According to the scientific resources under consideration and also the desired factors in this organization, the principal criteria and sub-criteria have been detected. Then, the pair comparisons of the criteria and sub-criteria were designed and were handed out to 10 evaluation managers. First, the incompatibility of each of the filled pair comparison tables by the evaluators was examined. Then, the weight of each of the main criteria and sub-criteria and the new system of personnel performance evaluation was designed by using the Group AHP and Expert choice software. Some assumptions were presented and a questionnaire was given to 79 personals and managers to analyze the superiority of our novel method over the existing method in the company. Since the questionnaire was prepared by suggestions from experts and also the calculated Cronbach’s Alpha as 0.94, it’s validation and the robustness were accepted. Also, according to the analysis of the data set and using the statistical methods, the advantage of this method over the former method is deliberated.