Performance Evaluation of Vice-Chancellery for Health of Universities/Schools of Medical Sciences in Iran based on Iranian National Productivity and Excellence Award Model

Iranian National Productivity and Excellence Award is an Excellence model for self-assessment of organizations in a professional and classic pathway in the frame of Total Quality Management. The aim of this study was to evaluate performance of Vice-Chancellery for Health of universities of medical sciences based on Iranian National Productivity and Excellence Award. This cross-sectional study was carried out in 2010-2011. Thirteen universities out of 41 medical sciences universities were selected using convenience sampling method. An educational workshop was held and nine criteria of organizational performance were assessed using workshop approach. The criteria were scored based on the RADAR logic by all trained managers. Evaluation scores of all studied universities were more than 200; except one university (8%) which obtained a score more than 350. Difference between results and enablers was between 19. 4 and 102. 5. Key performance result and society result obtained the highest and lowest scores، respectively. There were no significant differences between total scores of the results، enablers، and also the nine criteria according to the type of the universities. The results showed that the situation of universities evaluated in this study was in the level between primordial and improved organizations.