The Effective Factors on I.R.I Police Personnel Participation in Public Exercises Programs (Using the Techniques for Measuring Customer Satisfaction)

This research investigates the effective factors of I.R.I police personnel participation in public sports. It measures the importance of increasing participation criteria and also classifies them by CSM method to provide a proper pattern. This study is an applicable research and the data collection method is carried out by analytical-descriptive technique. The statistical population included the managers and experts in I.R.I police headquarter. The samples of the survey were concluded of 351 personnel (29% women and 70.9% men). a questionnaire form was designed to collect the data, based on the five values Likert scale. The result presents that there is a technique for measuring customer satisfaction. This method can be applied to classify the managers and experts needs in physical education of the personnel in I.R.I police headquarter. It leads to have effective sports programs.