Review the satisfaction rate of Marginal inhabitats about urban management performance and their role in spatial and physical development of Babol marginal area

One of the most important consequences of rapid growth of urbanization in developing countries, is the problem of unofficial construction in surrounding areas and periphery of cities, which has created the challenge of inability of urban managements to respond to the new demands arising from this growth. The aim of this study was to identify the most important factors affecting on the extension of marginalized neighborhoods. In this regard, the physical, economical, social and cultural effects have been studied. The methods used in this study was a descriptive - analytical survey and the statistical population was Babol marginal residents. Sample size of 250 was determined based on the sampling formula Cochran, which was regularly or systematically selected and then using the SPSS software for statistical analysis of the data.Results of correlation analysis suggests that the performance of municipal authorities in the preparation and implementation of development programs and services to increase citizen's satisfaction level of 99% there is a significant relationship. The results of the Chi-square test shows that there is a significant relationship between the unprincipled construction with suitability of land price in urban fringes, low income, marginalized and lack of adequate oversight authority in the field of construction. Accordingly, the reason for uneven and unprincipled construction in a suburb of the study area can be analyzed in low people's income and cheapness of land and housing in fringe areas compared to metropolitan areas of municipal authorities, as well as lack of authoritie's attention. The results of the Spearman test also suggests that citizen's partnership will increase with the increase of their satisfaction rate about the performance of administrators and managers. Kruskal-Wallis test for the purpose of comparing the degree of citizen's participation in target neighborhoods suggests that in the marginal neighborhoods of Eastern and Western Katie neighborhoods, participation rate is more than Mozirej and has a higher average rating. Hence adequate supervion of the authorities and managers involved in construction particularly in the marginal areas, encouraging citizens to obtain building permits and business licenses based on the principles and regulations of urban development, optimum presentation of services by the officials, city managers and attracting citizen's patricipation for the preparation and implementation of urban development plans is an inevitable issue.