Investigating the Knowledge Culture in the Effectiveness of Knowledge Management Procedures: A Case Study of a Knowledge-based Organization

The current study aimed to identify the effective aspects and factors on knowledge culture. It further strived to present a model for explaining the relationship between knowledge culture and effectiveness of knowledge management procedures in a knowledge-based organization. The study used a mixture of library and documentary studies، and exploratory mixed methods. First، the literature was reviewed to extract the effective aspects and factors on knowledge culture and the conceptual model was developed. Then، a questionnaire which was validated through eliciting the comments of experts and examining the status of knowledge management in the organization was distributed to the researchers who were randomly selected to be included in the sample. The collected data were examined through AMOS and SPSS software. The possible relationship between the components of the model was investigated through posing five hypotheses and correlational coefficient test. The results of structural equation modeling demonstrated a significant positive relationship between contextual factors and aspects of knowledge culture and between knowledge culture and the knowledge management effectiveness. Evaluating the variables of the conceptual model revealed that staff members’ characteristics، information technology and job characteristics would make a significant positive impact on knowledge creation and knowledge sharing. However، these factors had no significant influence on knowledge cooperation and knowledge learning.