Correlation between organizational silence and knowledge management in Firoozgar Hospital Tehran

Promotion of management index in health system is so important. Organizational silence and knowledge management can enhance the performance of the hospitals. The present study aimed to determine the correlation between organizational silence and knowledge management in Firoozgar Hospital Tehran.

The present study is descriptive-correlation which was conducted in Firoozgar hospital. This study was conducted on 169 nursing، administrative and financial staffs of Firoozgar hospital who were selected by stratified sampling. The data were collected by questionnaire of “Dimitris Buratas Maria Vakula” for organizational silence and questionnaire of “Josef Haddad” for knowledge management. Content validity of the questionnaires was confirmed by distribution between 5 employees. The reliability by Cronbach''s alpha method were approved for silence organization with 0. 83 and knowledge management with 0. 92. Data were analyzed by SPSS/17.

There was a significant and positive correlation between organizational silence and four components of knowledge management in Firoozgar hospital of Tehran (P<0. 001). In addition، the results showed the mean score of 22. 11 for knowledge، 22. 49 for knowledge creation، 16. 57 for deployment of knowledge and 14. 55 for knowledge sharing. As for organizational silence and knowledge management، mean scores of 27. 24 and 75. 72 were recorded respectively.

Due to a positive correlation between organizational silence and knowledge management in Firoozgar Hospital، educational courses for employees to develop their decision-making skills to resolve organization problems is suggested.