Instructional design and delivery of a virtual short course of pharmaceutical care and evaluating participant's satisfaction

There is more need for pharmacy managers’ development regarding pharmaceutical care after Heath Reform Project. In this study, we designed, delivered and evaluated a virtual one-year short course of pharmaceutical care for pharmacy managers. We interviewed with five hospital pharmacy managers for educational need assessment. Then we developed the curriculum and performed a systematic instructional design for its blended delivery. Faculty members participated in a three-day workshop and then developed their course plans, multimedia e-contents and completed their assessment (courses’ panels) in the university Learning Management System. We delivered the one-year MBA in three modules. At the end of each module, participants evaluated the courses via a researcher-made questionnaire. In total, 38 pharmacy managers participated in the course. Ten participants (26%) left the study and 28 participants succeeded to pass the final written exam with the overall score of 18.0/20 (±0.45). The participants found the program useful for their career. Considering the participants’ feedback, We recommend this virtual pharmaceutical care are program for hospital pharmacy managers.