Waiting Time Facilitators from Viewpoint of Family Members of Patients Undergoing Surgery: A Qualitative Study

The surgical waiting area is that place where families and friends await news concerning their patient who is undergoing surgery; they spend hours wondering and worrying. This study aimed to explain factors that facilitate waiting time according to experience of family members of patients undergoing surgery. This is a qualitative research. Participants were 17 from family members of patients undergoing surgery، they were selected by purposeful and theoretical sampling. Semi-structured interviews were performed for data collection and data were analyzed using content analysis approach. During analysis 2 themes and 5 subthemes emerged. They included: support [“family support”، “personnel support”]، satisfaction [“attention and personnel accountability”، “skill of medical team” and “nursing care”]. These findings of the present study could help nurses for better and holistic care services.