A survey of the impact of information technology tools on the implementation of knowledge management at Tejarat Bank

The main role of information technology in knowledge management is facilitating of knowledge Above all what this paper is driving at is an assessment of the rate of the influence, the information technology tools have on the implementation of knowledge management at Tejarat Bank. The method applied has been a survey. The research communityconsists of the experts of the mentioned bank (75 persons). The tools of data gathering were analyzed by a questionnaire containing 34 questions prepared by the statistical software SPSS. We applied descriptive-deductive statistical method and mono-sample test T to analyze the data. It is worth mentioning that the results of the analysis indicate that there is a significant relation between Information Technology Tools in the development and acquiring of knowledge, knowledge storage and processing, Sharing and application of knowledge The use of information technology tools such as official automation, internet, email…considerably contribute to the better implementation of knowledge management process.