Study the Role of Organizational Silence and Happiness at Work (Cognitive and Emotional) to Reduce of Employees Job Burnouts

Among the factors which make up the employees suffer from disorders، stress and job burnout and have a low motivation، lack of satisfying and happy work environment and as well as employees reluctance to share information and ideas and finally prevalence of silence culture in organization. So the purpose of this study is identifying the dimensions of organizational silence and happiness at work and explains those impacts on the employee''s job burnouts. This study is a descriptive-survey research which implemented in field method. Research population consists of all personnel of Qazvin Tele-communication with 500 personnel، which 141 employees by random sampling method are select as research sample. A questionnaire is used to gather data and Chronbach’s alpha is used to compute it reliability. Research data by using of structural equation modeling and Amos software has been analysis. Research findings show that organizational silence has a significant positive effect on the job burnout and has a significant negative effect on the happiness at work. Moreover، happiness at work has a mediated role in relationship between organizational silence and job burnout’s and can redound of reduce employee''s Job Burnouts.