The Role of Communication (Information) in Managing Security Crises

Security crises are created during the time and their situations are not clear, but there is some possibility of monitoring and controlling them. Security crises are serious threats to infrastructures and basic norms of a system.Therefore requires quick reaction. Regarding the role of communication and information in the crisis, the main objective of this research is to find out the role of communication (information) in controlling the security crises. Communications take place before, during and after the crisis. and have a significant role in controlling security crises, using data integration, accelerate the coordination of directors and the executive individuals, renewal and recovery, and with the aim of restoring confidence between the parties involved in the crisis .and if security crisis management team cannot fulfill its communication tasks properly, certainly, due to lack of integrity of information, lack of coordination between managers and executives, the process of being responsive will face difficulties, and consequently, the process of managing security crises will face serious challenges. The results of the study suggest that, the use of communication technology is of a great importance, because it establishes information integration in management and therefore, controls security crises.