Using Fuzzy Delphi and Fuzzy AHP to Determine Key Technology Selection Criteria

Technology has been an important element in service and production in which we have faced a great growth in different technological aspects. Today, many organizations, especially police organizations have no choice expect using technology for increasing productivity and service quality. In this way, many resources like financial, human and time resources consume that effective utilization of resources and investments on suitable technology have an important role in achievement of technology. Thus, current research is aimed to recognize effective criteria on technology selection in police organization and present a systematic model for prioritize them by FUZZY Delphi and FUZZY AHP technique. TO do so, the population of this research is experts of technology field in police organization in which 10 people were selected. The findings of this research are as three initiatives: 1- prioritization of fundamental criteria using FUZZY Delphi, 2- the refined criteria shoed that technology selection criteria are not just interorganizational criteria, but it encompasses external organizational criteria and 3- effective factors on technology selection for development are not only financial criteria, and there are other criteria like politics problems in which effects on technology selection. On the other hand, based on research results, the ranking of selecting technology in police organizations are as below: political problems, economic attractiveness, strategic attractiveness, value creation, practicality and technical knowledge and learning.