Identification of Factors Affecting Trust Making in Organizations from the Perspective of Islamic Teachings

This research is intended to identify factors affecting trust-making among the people in organizations from an Islamic point of view. Having reviewed factors relating to trust-making in organizations from the viewpoints of scholars, the issue was investigated from an Islamic viewpoint. This qualitative research was conducted by document assessment. Content analysis and open coding were employed for data analysis. Research population included related verses of the Holy Quran, and especially the traditions. The results indicated that the following factors significantly affecte trust-making from an Islamic point of view: truthfulness, thoughtfulness, proper competency, useful background, preciseness and transparency, loyalty, graciousness, purposefulness, and consistency. The results also revealed that the identified factors derived from Islamic teachings were basically different from those of management. The differences relate to worldview, anthropology, purposes, value system, and administrative guarantee.