Ranking of Performance Evaluation Criteria in Participatory Urban Management Macro Projects by BSC and FANP

Public-private partnership means providing financial resources by the private sector to assist the government in carrying out large-scale infrastructure projects. Usually participatory projects of urban management that need high investment and have a great complexity in terms of technology and design are considered as participatory macro projects. So the performance evaluation of this kind of projects according to their regional influence is necessary. This study identifies and ranks the performance evaluation criteria of participatory urban management projects to use these criteria for creating a comprehensive approach for performance evaluation. The performance evaluation criteria are obtained for two major projects of Tehran urban management namely neighborhood house and cultural-sport complex by questionnaire with Cronbach’s Alpha = 0.97% coefficient. Then, these critera are grouped based on the aspects of the Balanced Scorecard including financial, clients, internal processes and learning and growth. Then, using the fuzzy analysis network process, the network structure was designed to display and measure weight of relationships between criteria and sub-criteria. Finally two projects are evaluated and ranked by TOPSIS and VIKOR and SAW methods. In the financial, clients, internal processes aspects, neighborhood house project showed a better performance than cultural-sport complex, but in the growth and learning aspect the result for two projects was almost identical.