Evaluation of the quality of educational services in the physical education faculties of IAU branches across Iran and designing it's model

The purpose of the present research was evaluation of the quality of educational services in the physical education faculties of IAU branches across Iran and designing it`s model. This research was descriptive-analytical carried out as a field study. The population consisted of all the postgraduate students of physical education in different branches of IAU. 488 students were selected as sample using stratified random sampling and Cochran's formula. A researcher-made questionnaire (PE SERVQUAL) was used for data collection. Paired t-test, Friedman test and SEM were applied for data analysis. The results showed that there is a significant difference between the desired and the actual condition of educational services in physical education faculties of IAU (p