The Relationship between educational level and the Emergency Medical Services (EMS) staff quality of performance in dealing with cardiac arrest patients from the perspective of patient's rights

Providing health services with speed and high quality, especially for Urgent patients, is part of the Patient's Rights Charter. This study was conducted aiming at investigating the relationship between pre-hospital Emergency Medical Services staff Quality performance and their education when facing Cardiac Arrest patients.
In this cross-sectional study, information about Educational level, Cardiopulmonary resuscitation measures in cardiac arrest patients and the number of hours of training 82 EMS personnel of Arak were analyzed in a 6-month period. The hours of training and other data this staffs were quotations in writing from Emergency Medical Services. A two-part checklist including demographic data and EMS Care Report Form was used for collecting required data.
82 people from pre-hospital EMS personnel with an average age of 34/58 ± 5/59 participated in this study. Most of them had an associate degree in medical emergencies (42%) and of paramedical area (34%). Participants in this study gained an average Quality performance score of 69/52 ± 19/51. ANOVA test results showed that the average performance score of EMS technicians is related to their education (P=0.000).
This study indicated that Quality performance of EMS personnel in reaction to cardiac arrest patients is associated with education and training hours, but no relation was found with age and experience.