Assess the position of the Islamic Council of the realization of citizen's rights (Case study: Tehran City Council)

Today, the relationship between urban management and citizenship is one of the most important issues discussed in the field of urban management. Cities are the residential centers which require human forces at political and social area to play multiple roles. Assigning roles to various people at urban area including government, public, civil and social organizations create mutual commitments for the citizens and administrators to meet the civil rights at national and local level. City councils are the civil organizations of the government, the task of which is to meet the civil rights at city and state level. Accordingly, the present study examines and analyzes the performance of city councils to meet civil rights. This is an applied descriptiveanalytical study. Data were collected based on document and filed-based survey method using a questionnaire. Population of the study included 150 of employees working at city councils and 384 of citizens at Tehran. SPSS software was used to perform descriptive and inferential statistics applying t-test and correlational regression. Findings of the study indicated that citizens rated the performance of city councils as low due to lack of proper monitoring mechanisms on civil affairs and civil rights. Results of correlation using regression indicated that the performance of civil council had the highest effect on social rights, civil rights (negative and reverse) and finally political rights (positive) among other civil right factors. Therefore, providing proper mechanism to meet the aforementioned factors at city councils of Tehran would contribute to better role playing of the organization to meet the civil rights of the citizens and improve the life quality of citizens at Tehran.