A pattern for conceptual extent and measurement of nurses social undermining

In recent years, researchers in the field of behavioral sciences have pointed to one of the complications and dark points of the organizational communication system which is called social undermining. In organizations with high rates of interactions this communication can have more consequences. Social undermining includes all negative and exhausting behavior of the transactors which can result in impaired abilities and exhaustion of the nurses during work time. Due to high rate of interactions with the patients, patient's companions, doctors, nurse's colleagues, paramedics, head nurse, servants, guards, laboratory staff and administrative colleagues, nurses are more prone to social undermining and exhaustion. Our study included the interactions with more impacts on the nurses.
Material and The aim of this study was to present a model for conceptual extent and mesurenment of nurse’s social underminig and identify the dimensions and components of this concept. This was a qualitative study. Considering the aim of the study this was an applied – developmental study, and according to the methodology, it was an explorative study. Considering the time of data collection this was a longitudinal study. We evaluated the theoretical adequacy level using Delphi method and Kendall's test. The study population consisted of expert nurses, selected by a non-random method.
In this study using Delphi method we obtained 12 expert's views, on the concept of nurses social undermining. We identified 7 dimensions, 21 components and 49 indices at the significant level of less than 0.01.
Based on this model, we can deal with the concept of social undermining in the nursing profession. Also we can evaluate a kind of assessment system to determine the rate of social undermining for the nurses and in every ward.