The impact of supply chain quality management on organizational performance with respect to the role of mediator variables of quality management and supply chain management

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Article Type:
Research/Original Article (بدون رتبه معتبر)
Abstract:
In recent years, researchers have introduced and developed a concept called "Supply Chain Quality Management", which is described as the last step in moving to "Total Quality Management" and is defined as a systemic approach to improve the performance of organizations that has created opportunities created by low-level communication with suppliers and customers in the organization. The present paper aims to determine the impact of supply chain quality management on organizational performance by considering the role of the intermediary of quality management and supply chain management in the field of writing and attempts to test five hypotheses. This study was conducted using the descriptive-survey method and its statistical population was selected purposefully. A researcher-made questionnaire consisting of 27 questions was used to collect data. 150 people responded to their questions and its reliability was calculated by SPSS software, 0.990, and because the data were normal, they were analyzed using a confirmatory factor analysis using LISREL software is used. The main results of the research are as follows: 92% of land space variable affects quality management and 90% affects supply chain management. Quality management 83% affects supply chain quality and supply chain management, and 90% affects the quality of the supply chain. Supply chain quality has a 98% impact on organizational performance.
Language:
Persian
Published:
Journal of Strategic Management in Industrial Systems, Volume:13 Issue: 44, 2018
Pages:
63 to 80
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