Investigating the Performance of Neighborhood Houses in Attracting Participation of Tehran’s Citizens

The importance of sustainable urban policy has made it clear that neighborhoods and local communities have a role in the framework of the concept of sustainable development. Thus, the urban management plan is oriented towards the micro level. In order to evaluate the effectiveness of the neighborhood houses in attracting the participation of citizens, regions such as Sohanak, Andisheh, Sadeqiyeh in the north, Imamat and Haft Chenar in central region, Atabak, Shohadayeh Gomnam, Aghdasiyeh, Khani Abad and Imam Zadeh Hassan in the south are selected as a example and are assessed in six categories of information and advertising, effectiveness, reliability, facilities, experience and expertise and satisfaction. The statistical population is consisted of women aged between 20 to 50 years old and a sample of 500 individuals is selected. The research method is survey and questionnaire. The results show that the participation of citizens in neighborhood houses is at moderate to high level. And there is a significant relationship between the variables facilities, reliability, activities, satisfaction, faculty expertise, information and familiarity and participation of citizens in a significant relationship. The overall results show that the performance of neighborhood houses proper facilities is effective in citizen participation. In other words, the higher the hardware and software facilities (trust, proper notification, appropriate activities, satisfaction and use of expertise), the higher the participation of citizens in the use of facilities and programs and activities of neighborhood houses.