The Relationship between Quality of Work Life and Productivity of Health Information Management Staff in Educational Hospitals of Isfahan

Hospital, as one of the most important organizations for health promotion, requires efficient and effective human resources. Health information management staffs are responsible for storing, processing, and distributing information used to improve the quality of healthcare services. This study aimed to investigate the relationship between quality of work-life and productivity of health information management staff.

This descriptive analytical cross-sectional study was conducted on 165 staffs of health information management department in an educational hospital of Isfahan in 2017.  The data were collected using Walton Work Quality life Questionnaire and Gold Smith's Manpower Productivity Questionnaire. Data were analyzed using descriptive and analytical statistics, including Pearson correlation coefficient, independent t-test, Spearman correlation coefficient, analysis of variance and linear regression analysis by SPSS 18.

Average scores for the quality of work life and productivity were 2.65 ± 0.51 and 2.64 ± 0.42, respectively. According to one-sample t-test, these scores had a significant difference with the moderate level (p < 0.05). Based on the Pearson correlation test, the quality of work life had a direct and significant relationship with the productivity of staff (r = 0.73 and p < 0.05). Independent t-test showed that the average score of productivity in men was significantly higher than women (p < 0.05).

Considering the direct and significant relationship between the quality of work life and productivity in the staff of health information management department as well as the low level of these two components, the relevant authorities should take appropriate measures. These approaches include safe physical design of workspace and establishment of a fair payment system in accordance with the working conditions of this department. The quality of work life should be improved since it affects the quality of service delivery and staff productivity.