Users' Views on the Benefits of Using the Picture Archiving and Communication System (PACS) in hospitals affiliated with Mashhad University of Medical Sciences in 2016

Picture Archiving and Communication System (PACS) is used for storing, retrieving and displaying medical images and transmitting electronic reports. One of the important factors in accepting this system is users. The purpose of this study was to evaluate the users' views on the benefits of using picture archiving and communication system (PACS) in hospitals affiliated with Mashhad University of Medical Sciences.

This descriptive cross-sectional study was conducted in 2016. The population of study was 88 users of the picture archiving and communication system in five educational hospitals affiliated to Mashhad University of Medical Sciences. The data were collected using a researcher-made questionnaire. The validity of the questionnaire was assessed by content analysis and its reliability was tested by test-retest method. Data analysis was conducted using descriptive statistics in the SPSS v.16 software.

The results of this study showed that in relation to organizational performance improvement indices, 46 users (60.6%, very high and high) stated that with the entry of the picture archiving and communication system, hospital costs would be reduced. About the indices of entering the picture archiving and communication system in the radiology department, 49 participants (64.5%, very high and high) of people stated that with the help of this system, the feasibility of teleradiology is provided.

The results of this study showed that the most important advantages of using the PACS were cost reduction, feasibility of tele radiology, and improvement of quality and efficiency in health care from views of users. Providing the necessary infrastructure for successful implementation of this technology is recommended.