The Roles of Commanders, Chiefs and Managers in Employee Empowerment

Empowerment is removing barriers to progress, encouraging commitment to goals, encouraging risk-taking, creativity and innovation, enabling individuals to solve problems, and enhancing responsibility. Many causes and factors are effective in raising the level of NAJA personnel’s empowerment one of the most important and fundamental of which is ignoring the roles of police commanders, managers and chiefs in empowering employees. To this end, an attempt has been made in this study to examine the impacts of different roles played by commanders and managers in empowering the personnel on the basis of Mintzberg’s roles model and through explaining fundamentals and scientific principles of empowerment. This study is an applied one which employs correlation as its method. The statistical population comprises the staff serving in the police stations of Greater Tehran, and the sample consists of 100 subjects, selected through the stratified – random sampling method (from among 5 districts, namely, northern, southern, eastern, western and central). The tool for data collection is a self-designed questionnaire containing 21 items on managerial indicators. Validity of the questionnaire was put at 0.9036 once tested through the coefficient of the cronbach’s alpha; and the data were analyzed by means of the descriptive and inferential statistics as well as the SPSS software. Results suggest that the communication, information, and decision-making roles of commanders are effective in employee empowerment, and there is a significant relation among these variables.