Effective Management of Urban Affairs by Promoting Core Competencies in Zahedan Municipality

 The most important and most important asset of any organization is its human resources. Quality and capability of human resources is the most important factor in the survival of the organization. A powerful workforce creates a powerful organization. Empowering people means encouraging people to participate more in the decisions that affect their work, that is, to provide people with the space to create good ideas and turn them into action. Empowerment has generally existed since the beginning of human creation; human past life and its evolutionary process throughout history (Mishra, 2019). Accordingly, management scientists believe that employee knowledge and skills are the most important source of competitive advantage of any Organization (Garavan & McGuire, 2007). Therefore, motivated, competent and capable employees are a key factor in the success of the organization and enhancing the feeling of empowerment among the employees is an important task of managers who strive for today's highly competitive and dynamic environment. Together with mutual benefits (Loy et al, 2019). Competence enables one to perform the task skillfully in complex and uncertain situations (Ekrami & Rajabzade, 2012). Taking care of employees' competencies, empowering them, and transforming them into organizational competencies can create a lasting competitive competitive advantage (Kim et al, 2019). Given the policy of increasing the authority and strengthening municipalities in the administration of regional affairs and the goals of district and neighborhood management in urban management, the key role and role of municipalities in the regions can be identified as well as the need for comprehensive and strategic planning for deployment and development of services. Interact in electronic municipalities, realized. During the years of the Fifth and Fourth Development Plans in the provincial municipality, significant changes have been made to the mission, structure, management, policies and procedures, especially in the area of ​​core competence, and in recent years there has been considerable investment. Human resources training has been undertaken in the organization, but despite the measures taken, the issue of empowerment and competence in a systematic, comprehensive and coherent manner has received less attention. Given the importance of empowerment and competencies of employees and managers in improving the quality of products and services, organizations are looking to empower their employees to deliver better quality services and increase their level of competence. The main objective of this research is to identify the empowerment components, staff competencies and their mutual relationship with each other in order to design and explain the conceptual model of research among Zahedan municipal staff. Accordingly, the main question of the research is: what factors affect the core competencies of Zahedan municipal staff in view of the mission, goals and current and future plans of the organization?