The role of strategic emotional intelligence on technological capability, technological knowledge management and organizational learning

By using the employees’ views of the Melli bank of Mazandaran province, this research has investigated the effect of strategic emotional intelligence on technological capability, technological knowledge management, and organizational development of them. Due to the research objectives, the statistical population includes employees of the bank. According to Cochran Formula and by using simple random sampling method, 314 questionnaires were distributed among the employees. The obtained data was analyzed using SPSS and Lizrel software. The data gathering tool in this research was a standard questionnaire distributed among employees of the Melli Bank of Mazandaran province. The questionnaire designed in this research was provided to a number of professors and experts in the field of business and banking management to validate the content. Its reliability was also calculated using Cronbach's alpha test. The coefficient obtained from the questionnaire showed a high and acceptable reliability. The result of the research hypotheses test showed that strategic emotional intelligence has a positive and significant effect on technological capability, technological knowledge management and organizational development of the bank employees.