Indicators of Organizational Resilience ofIranian News Agencies in Natural Disasters

Today, organizational resilience and its measurement is viewed as an organizational strategy. Nonetheless , our country‘s news agencies are not particularly keen to look at this strategic paradigm despite the existence of vast natural hazardsaround them, since there are no measurable indicators to manage their resileince regarding their differences with businessorganizations. Hence , this paper was carried out with the aim of providing resilience assessment indexes of iranian newsagencies in natural disasters and determining the importance of each of these indices using Delphi method. In the firstround of Delphi, 15 experts of the field were deeply interviwed to extract indices. As a result, extraction of 71 sub-indexes,14 indexes and 5 dimensions were based on two steps of coding: open and axial. BAsd on the extracted sub-indices, questionnaireswere developd for a second and third rounds Delphi to examine the consensus among experts on the “The Needfor Each Sub-Indicator” and “The Importance of Each of them”. The results showed the consensus of exprts on applying70 sub-indicators in the form of 14 indicators and 5 dimensions of “Communication Resilience”, “Information Resilience”,“Structural Resilience”, “Individual Resilience” and “Organizational-Technical” to assess the rsileince of our country’snews agencies in natural disasters. With a comprehnsive consideration of the organizational dimensions of Iranian newsagencis, these 70 sub-indexes have been proposed in such a way that they can address the resilience, simultaneous resilienceand retrospective resilience for news agencies in natural disasters.