Presenting a Model of Indicators of Organizational Pessimism in the Banking Industry

The present study aimed to provide a model of organizational pessimism indicators in the banking industry that tries to help better understand organizational pessimism in order to control and manage it.

The present study is mixed in terms of method and applied in terms of purpose. The statistical population is the qualitative part of the researches conducted in the field of organizational pessimism and the statistical population is the quantitative part of the employees of Ghavamin Bank in Lorestan province, 202 of whom were randomly selected. Content analysis method was used to analyze the data. The reliability of the results was estimated to be 0.947 using the Holstie method.

At the end, the codes and themes obtained from the theme analysis were revised and revised with the opinion of 15 banking experts and university professors. According to experts, a number of codes and themes were removed and some were merged, and finally 84 codes, 17 basic themes, 2 organizing themes and 1 comprehensive theme were approved.

The results show that organizational pessimism is a very destructive phenomenon with very negative consequences; therefore, the present model is a good source for recognizing organizational pessimism and understanding its consequences in the banking industry. According to the research findings, the indicators of organizational pessimism are: explicit indicators and hidden indicators, which according to the results of Friedman test, the importance of hidden indicators of organizational pessimism are more than obvious indicators and should be considered more.