Evaluation of Capabilities of Health Care Management Bachelor of Science Graduates

Health services management is one of the important fields in health system. Assessing the abilities of graduates in this field will help to identify educational needs. Therefore, the purpose of this study was to evaluate the competency of bachelor graduateswho have employed in the health system units.

This cross-sectional study was conducted on 51 graduates, 41 junior employee and 28 senior employees of health-related organizations in East Azerbaijan Province and from the perspective of all three groups. The 360-degree method was employed using a researcher-made validity and reliability questionnaire with a 5-point Likert scale. Data analysis was performed using descriptive statistics and paired t-test.

Graduates in the field of ethics from a superior perspective (4.01 ±0.76), Customer orientation from the perspective of graduates (4.13 ± 0.76), Problem solving from the perspective of a colleague (3.94 ± 0.89), Service delivery management (3.93 ± 0.91) and change management from the perspective of a graduate (3.90 ± 0.85) And in the field of financial management (3.32 ± 1.14), human resource management (3.74 ± 0.81) and knowledge management from a superior perspective (3.46 ± 1.01) had less ability. The largest gap was identified in the field of financial management from the perspective of all three groups, but from the perspective of the graduates themselves, there was a greater gap in the field of information and communication management (3.89. 0.84).

This study showed that graduates in financial management and information and communication management need to be promoted. Therefore, reviewing the educational curriculum, using new teaching methods and holding supplementary training courses in these fields can help to improve graduates' abilities.