Assessing the need to use information technology in advance Organizational goals of municipalities

The main purpose of this study is to assess the need for the use of information technology in advancing the organizational goals of municipalities using a descriptive-analytical method. The type of research is applied. The results show that organizations in their competitive environment are required to respond quickly to the needs of stakeholders and should be able to accelerate the decision-making process by using new tools. In the meantime, the extent and complexity of urban issues and the increasing growth and development of cities have made the management of urban affairs a difficult task. In the last two decades, the term information technology or information and communication technology as an emerging and powerful phenomenon has found its global place and is now expected in the cultural, economic, social and political structures as well as in the traditional foundations of administration. Communities, fundamental changes occur and a new system of management is introduced. The development of information and communication technology has caused many changes in various fields, including the emergence of the city, the municipality and the e-citizen.