Assessment of Technical Efficiency of Comprehensive Health Services Centers of Hamadan by Data Envelopment Analysis (DEA) in 2019

Urban health centers are one of the most important centers for providing primary health services. According to the wide range of health centers and the number of services provided by these centers, a significant portion of the community health system resources are allocated to these centers; therefore, the determination and continuous monitoring of the effectiveness of these centers can play a significant role in improving the efficiency of health resources and preventing waste of resources. The purpose of this study Assessment of Technical Efficiency of Comprehensive Health Services Centers of Hamadan by Data Envelopment Analysis (DEA) in 2019.

This descriptive-analytic study evaluates the effectiveness of Hamedan comprehensive health centers services using the data envelopment analysis method. Inputs include: number of physicians and number of employees (midwife, specialist in the fight against diseases.). Outputs include: number of examinations by physician, midwifery services, vaccinations, injections and dressings.

In 2018 the average technical efficiency of the comprehensive health services centers was 0.751, the mean management efficiency was 0.85 and the mean efficiency of the scale was 0.88. Of the total centers of comprehensive health services surveyed, 6 centers have technical capacity of 1 and 13 centers with a technical efficiency of less than 1.

In centers with efficiency less than 1, there were initial and optimal values of the same and different inputs. Therefore, it is suggested that these centers reduce their inputs as much as possible so that they can achieve maximum efficiency.