Policy-making for the development of resilient human capital in the face of crisis

In our daily lives, the nature of some conditions and experiences is so that people get into trouble, whether they like it or not, as their mental health may be threatened. Resilience includes a set of individual and psychological capacities, which with their help, one can resist difficult situations and will not got hurt. The present study seeks to outline the development of resilient human capital in the face of crisis. According to the purpose of this research, its method is a qualitative type and semi-structured interviews, with emphasis on exploratory approach. To select experts to conduct interviews with 18 managers and experts from the Fire Department and the Red Crescent Society through the analysis of the theme. According to the analysis of the content and the answer provided factors affecting in the face of crisis were categorized in 5 categories: changes in values and attitudes, planning in management, increased adaptability, adaptability to conditions, and ability to cope with risk.