Designing a Competency Model for the Servant Helpers of Astan Quds Razavi

One of the problems in identifying the competencies that organizations face involves the selection of a concept model or a comprehensive, accurate and in-depth framework of organizational competencies. This research is intended to design a competency model for the servant helpers of Astan Quds Razavi, which has not been dealt with so far. In this regard, an extensive study was carried out regarding research literature, and a large amount of data was collected through interviews with servant helpers, experts and responsible managers in Astan Quds Razavi. Having reviewed the interviews and the related documents several times, the researchers analyzed the data on the basis of the grounded theory (covering all five steps of identifying and classifying data). In the next stage, based on the results of analyzing the interviews and the theories and scientific findings, the dimensions and components of the competencies of Astan Ghodsar Razavi's servant helpers were identified. four types of competence including sincere Jihadi service, individual competencies, interactional competencies, organizational competence were identified. Finally, the competency model of the servant helpers in Astan Quds Razavi was designed.