Presenting digital identity management framework in cyberspace:Mixed-method approach

Digital Identity management is considered as an important and crucial infrastructure which reinforce national governance and security in cyberspace. Digital identity management is one of the most strategic discussions of cybersecurity as the foundation of creating trust in cyberspace. The aim of the research is the recognition and prioritization of criteria and indexes of national digital identity management in the integrated framework to manage digital identity. This applied research with a fundamental approach has a descriptive-explanatory method. Data collection is conducted with library and field methods through questionnaires and interviews. By reviewing the theoretical literature of the research, effective factors were identified and screened by the Fuzzy Delphi method. To determine the relations between major and sub-factors and also to weigh and prioritize the FDANP hybrid method was used. The results of the collected data suggested that the factor of “strategic planning” is the most effective in digital identity management. To solve the problem with the FDANP method, “access management” in major factors and “access control of all resources and information only through the digital identity management systems” in sub-factors took the priority.