Discovering and Surveying Multilevel Organizational Learning Mechanisms Influencing the Small and Medium Enterprises’ Policy-Making in Tehran Province

This study has been carried out with the objective of surveying the multilevel organizational learning mechanism effective on the SME policy-making activities in Tehran.This research has been conducted based on a qualitative-heuristic method. A three-stage approach will be utilized to identify the multilevel organizational learning processes and mechanisms. The first stage studies the scope of the literature existent on the subject and puts forth 48 codes. then enters the real environment between 10454 SME in Tehran. Due to the same reason, a questionnaire containing 55 questions was administered to 371 samples selected in a randomized manner and their information was collected. Eventually, the final model was obtained through blending the three previous approaches. based on the results, there were identified herein in discovery and intuition stage, interpretation stage and blending stage 41 mechanisms within the format of four topics, 20 mechanisms within the format of three topics and 9 mechanisms within the format of two topics, respectively. In the end, 16 mechanisms were placed within the format of three primary topics in the final institutionalization stage.The results can enhance the researchers and managers’ awareness of the organizational learning mechanisms that can per se contribute to the policy-making process.